Ensuring uninterrupted functioning of IT services and branch network. Diagnostics and troubleshooting: • Implementation of providing support for IT services; • Implementation of support for the ATM network; • Implementation of support for a network of information and transaction kiosks; • High-quality and timely troubleshooting of computer hardware and software; • Support in the field of computer technology and telecommunications; • Setting up, support and troubleshooting of POS terminals, self-service terminals; • standardization and automation of work processes; • designing and setting up internal computer networks; • maintenance of local networks; • protection of information data, in particular the installation of antiviruses and other software; Software Update; • control of the work of computer programs and elimination of errors in their work; • analyzing the costs of system maintenance, drawing up reports and finding ways to optimize costs; • repair of PCs and other office equipment.

• Installation and maintenance of computer and office equipment, office equipment, internal automatic telephone exchange. • Installation, configuration and updating of office and application software (MS Office, 1C, etc.). • Construction of IPv4 and IPv6 networks: LAN technologies: Ethernet, L2 / L3 Switching, VLAN, STP (RSTP, MSTP) Routing protocols: EIGRP, OSPF, BGP Multicast processing technologies: IGMP, CGMP, PIM • Diagnostics and troubleshooting of the PC hardware. • Setting up hardware and software for stable operation; • Configuring servers, fault-tolerant solutions, infrastructure elements; • Installation / installation of servers / services, modernization of existing ones; • Information Security; • Organization of backup; • Organization of remote access; • User support; • Procurement of new hardware and software. • Create and maintain up to date user accounts • Distribution of rights to users • Drawing up reports on the work done. • Documenting all actions taken. • Refilling cartridges. • Minor repairs of printers on site. • Setting up and maintenance of post-terminals and ATMs.

Work through phone, email, internet. Preparation of commercial offers, billing for invoices, search for goods, completion of the transaction. Calling customers and partners for current transactions. Sending goods to the CIS, tracking and control. Work with wholesale and retail. Procurement of goods from official suppliers in the CIS. Planning the driver's way. Close interaction with the Accountant, Seo-specialist and other employees of the Company in the operative decision of working processes.Direct contact with the Sales Director and Founder of the company (in English) - in the office, outside the office by phone, social networks. Daily acceptance and delivery of cash. The report on sales daily - to the bookkeeper, weekly - to the Director, monthly - to the Founder. Discussions in working moments (in English). Work through B2B with partners, business conversation with competitors. Used trading platforms Satu.kz, Alfa.kz, Propartner.kz, Tomas.kz.

• Work with customers, consultation on the rules of 4P (Greeting, Detailed Needs Identification, Product Presentation, Procurement); • After-sales service, adjustment and testing of equipment; • Knowledge of the market and products: • TV, DVD, home theater, mini and micro Hi-Fi systems; • Accessories and connection cables; • Computers and laptops; • Mobile phones, smartphones and tablets; • Achievement from 3 to 1 category of a specialist in knowledge of technology; • Internship for supervisor, there were 15 people under the department; • Assistance in opening branches in Almaty: Arzan, Esentai, Globus, Sputnik.

• Installation of software, drivers, antivirus and Soft-programs, activation; • Troubleshoot problems, reinstall, clean and diagnose; • After-sales consultation by phone; • On-Line support for Windows and MAC OS; • Re-flashing, unlocking, Soft on cell phones; • Data analysis and reporting (daily and monthly); • Support and touch-up on MS Office, 1C, Dealer, Adobe Photoshop, Corel Draw, Internet, Movie maker, Video-Audio Converter, Windows XP, 7, 8, MAC OS, iOS, Android, Windows Mobile;

• Preparation of the department and store for opening, closing; • Registration of weekly stocks of the store aimed at attracting the client mass; • Reorienting customers to a more marginal product; • Maintaining the procedure for holding shares; • Tracking the availability of goods and gifts in large quantities; • Installation and connection of equipment; • Work with customers, consultations;

Internship in Moscow: • Business promotion, presentations; • Entertainment and work with partners; • Introduction of staff structure, customer support; • Departure abroad, rendezvous or group talks; • Promotion, providing information about Tibetan medicine;

Work with clients, provision of computer services; • Attracting clients; • Sale of computer spare parts; • Processing and retrieval of information; • Work with documentation and registration

• Public presentations, presentations of goods, companies, business plans from one person to the whole audience; • MLM story, marketing - plans, advantages and disadvantages; • Construction and training of marketing and sales; • Promotion, provision of information on Tibetan medicine

• Installation of software, antivirus and other programs, updating, TNF; • Refueling of cartridges of computer and copying equipment; • Work with office equipment; • Departure at the place of application, solving problems by computer, network, office equipment, programs;

Work with clients, providing computer services; • Sale of computer and cellular spare parts; • Unlock, replace the case, restore or turn off SIM cards; • Registration, replenishment or transfer of balance to the desired numbers, accounts; • Sale of phones and accessories.

Information and communication technologies, Information Systems